Send email to: customerservice@trendyhalloween.com or give us a call at (323) 300-5197 from Monday to Friday 11am-7pm PST. Our goal is to answer all inquiries within 24-48 hours. Our customer service hours are from 11am-6pm PST. Hablamos Español. If you are existing customer and have placed order online, please login to your account and send us message via order page. If you like to contact us via mail, please address to: Trendy Halloween 6600 Telegraph Rd Commerce, CA - 90040